Webinar for GMP Professionals

How to Pick the Right Tools and Execute a Successful Root Cause Analysis

April 29, 2021
10:00-11:30 CEST

Speaker: Paul Palmer

Gain an enhanced understanding of how to investigate issues efficiently, which deviations to address first, and how. By the end of the webinar, you will be confident that you know how to investigate failures to complete a practical root cause analysis (RCA), eliminating 80% of recurring deviations by identifying and implementing adequate corrective actions.

Learn How to maximize the effectiveness
of your root cause analysis

Often, people won’t accept or see faults in the process they have created. The same goes for processes people get used to overtime. As a result, there can be bias and jumping to conclusions instead of using facts and data to draw evidence-based outcomes.

Such an approach often leads to faulty root cause analysis (RCA) and results in Major observations during regulator inspections.

This webinar will provide guidance relating to the common mistakes people make in conduction root cause analysis and how to reduce the complexity to focus on what truly matters. The webinar will also help you select the right tool for the incident under investigation, ensuring the analysis goes far enough to be effective.

The framework you’ll learn will help eliminate 80% of recurring deviations by identifying and implementing adequate corrective actions identified through efficient RCA.

As a result, you will help your organization stay compliant, become more efficient and reduce the daily stress caused by reoccurring deviations.

What You'll Learn in Detail

Sources of incidents

Root cause analysis methodology

Setting priorities

Assessing effectiveness

About the Speaker

Paul Palmer

Paul Palmer

Paul is an expert in Pharmaceutical manufacturing and supply chain oversight. He started in 1986 at a manufacturing site with a diverse portfolio of products including, medicinal products (aka pharmaceuticals), medical devices, cosmetics, and casting products. He has maintained the diversity working with all dosage forms from GLP formulation and clinical trials through to commercial manufacture and generic the full product lifecycle throughout his career. Paul has been an active Qualified Person releasing product since 2004 and continues to do so now. He enjoys experiencing a diverse lifestyle that includes teaching a variety of subjects and sharing his knowledge online.

Who This Webinar is For

This webinar is for anyone involved in incident investigations such as customer complaints, deviations, non-conformances. Additionally, anyone who identifies and assesses corrective and preventive actions will benefit from it.

What People Say About Our Webinars

Why People Love Our Online GMP Training

We believe that GMP training should be simple, effective, and fun. Instead of slides full of text, we implement visual storytelling and carefully evaluate every word and image we put in our presentations. Your experience during the session drives us to provide you the best content, and your success and satisfaction are our joy.

Register Now

Seats are limited to allow a healthy discussion and Q&A.


Silver Seat

Best for veteran professionals
€ 45 Excl. VAT
  • Live session
  • Q&A

Golden Seat

Best for career development
€ 75 Excl. VAT
  • Live session
  • Q&A
  • Certificate of attendance
  • Presentation copy (post event)

Diamond Seat

Best for subject matter experts
€ 125 Excl. VAT
  • Live session
  • Q&A
  • Presentation copy (post event)
  • Certificates of attendance
  • Recording (30 days unlmited viewing)

*All prices are per individual.


Most frequent questions and answers

Yes! You will be able to see the trainer and communicate with him/her. You could use the chat function or raise your hand and speak through your microphone.

We use Zoom Meetings to simulate a real class! You will be able to see the speaker, other delegates and communicate with them.

You will get your individual access link immediately after your booking is finalized. If you don’t get the link within an hour, please check your spam folder. 

The email title should be: “Webinar access link – Ticket Nr. XXX”.

If you still can’t find it, please contact us by the chat bubble on the right or our email address service@training.qualistery.com. 

If you didn’t get your link up to 48 before the live session, please contact us at service@training.qualistery.com. We are quick to respond! 

The quickest way to contact us on the day of the event is to use our website’s live chat. See the chat bubble on the right? We will be there live at your service to make sure everything goes smoothly for you.

Alternatively, you can message us at info@training.qualistery.com.

We highly recommend you use your webcam and leave it on throughout the session. This will contribute to the “together” feeling and help the speaker see your reaction and adjust himself.

Please keep your microphone on mute during the session unless you raised your hand and given permission to talk by the hosts. 

Please wear headphones to avoid echo and disturbances when you use your microphone. 

IMPORTANT: Please note that the session is recorded, and you agree to that when you choose to turn on your webcam and use the microphone to communicate. 

You will get everything that is included in your package within 72-hours after the webinar. If you don’t get it after that time, please check your spam folder. 

If you still can’t find it, please contact us through the chat bubble on the right, or by email service@training.qualistery.com.

Yes, no problem! Please inform us about the name change, so we know to admit the person to the webinar and update the name on the certificate. 

About Us

Qualistery GmbH is a company dedicated to providing engaging, live online training for GMP professionals. Our teaching approach replaces the conventional text training with captivating visual storytelling. We believe that learning GMP should be exciting and fun. Additionally, this approach increases the effectiveness of the lessons and helps you with material retainability.

Wait, don't leave empty-handed!​

Download our free Ultimate FMEA Guide, which is dedicated to GMP and pharma professionals.

This extensive yet simplified guide to Failure Mode and Effects Analysis (FMEA) will help you master one of the most vital instruments in your risk management toolbox.

Get Informed About

Free Webinars &
Industry Insights

Subscribe to our newsletter