Webinar for GMP Professionals
QA and CSV Effective Problem Solving Strategies During System Delivery
March 24, 2021
Learn strategies for building effective working relationships between QA and CSV representatives to overcome common validation challenges. The strategies will help you improve system delivery, compliance, and harmony at the workplace.
Learn Strategies to Tackle Challenges that Arise During CSV Activities and resolve conflicts between stakeholders
Validation of computerized systems is a complex process that involves various stakeholders. Therefore, conflicts and frictions between the involved parties are common, especially if a project doesn’t go according to plan.
The conflicts usually result from the fact that each side has different objectives and responsibilities, which the other side is unaware of or doesn’t understand fully.
The consequences of such disputes are grave and lead to:
- project delays
- waste of money
- quality issues with deliverables
- inadequate documentation
In the long run, the accumulated issues may lead to critical findings during audits and even loss of a license!
In this webinar, James will help you avoid the unpleasant situations by providing you a bird’s eye view of both parties’ perspectives and provide solutions to commonly occurring issues.
After the webinar, you will be able to leave the “us versus them” mindset behind you. You will create long-lasting working relationships between the teams, navigating them in the right direction while solving problems and issues during any business system delivery.
About James Ainsworth
James is a software developer who started supporting businesses with ERP deployment and CSV about 10 years ago. Besides the pharmaceutical and biotech sectors, James has experience consulting for companies in other highly regulated industries such as Automotive and Fintech.
What You'll Learn
Starting positions and perspectives of CSV and QA representatives
Triggers that influence conflicts throughout the projects and how to manage them
Building a validation process that meets objectives
Who This Webinar is For
You are involved in introducing new computerized systems into your GMP-driven organization or updating documentation for current systems. You are part of the QA team responsible for overseeing the documentation throughout the project, or you are part of the CSV team on the ground, making sure the systems comply with regulations and user requirements. You are looking to understand the motives of other stakeholders and wish to work in a stress-free environment. Instead of getting involved in personal conflicts, you want to drive your organization towards operational success and compliance when dealing with computerized systems.
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