How many times have you seen ‘no root cause found’ in the result of a root cause analysis (RCA)? Is this the case? Very often, people don’t invest enough time to conduct a proper root cause analysis. Consequently, it leads to incorrect corrective actions and repeated issues.

When you perform root cause analysis inadequately, you put patients at risk and may get in trouble with regulators. Those repeated deviations waste time, money, and cause a lot of stress.

Therefore, to avoid such situations and comply with regulations, you need to understand the importance of a good root cause analysis and master the tools to perform it. This workshop covers the essential elements for conducting a successful RCA as part of the investigation of issues that arise during:

• manufacturing
• testing
• control
• distribution

You will also learn the best practice framework for RCA and understand how to apply the approach to all relevant areas of the product lifecycle and supply chain. Such areas include product quality complaints, audit findings, and laboratory Out of Specification and Out of Trend results.

By the end of this hands-on workshop, you will have the right tools and knowledge to perform a successful RCA to investigate any event. Those new skills will take the operation at your workplace to a new level, reducing deviations and improving KPIs.