How to Get Supplier Cooperation With the Help of Good Communication
This webinar will discuss the common challenges with our suppliers and why we must overcome them to ensure that we continue to meet our quality commitments.
These challenges include:
- misunderstands and misinterpretations of instructions and agreements;
- trouble getting information from them;
- a lack of understanding of your quality obligations as it relates to them;
- avoidance; lack of transparency.
You will learn why these challenges are so problematic for quality management, ultimately impacting the quality of our product, our compliance, our customers’ satisfaction, and the success of our business.
Our speaker, Lesley Worthington, will give you some techniques and insights into approaching these relationships, what to think about, and even what to say to get these relationships working for you and not against you.
Lesley has been a Regulatory Affairs and Quality Assurance Manager for over 20 years. Now, she is coaching professionals in the medical device, pharma, and biotech industries in business English communication skills.
After this webinar, you will know how to communicate effectively with your suppliers to manage them well, stay compliant, produce a high-quality product, and ultimately give yourself a competitive advantage.
Who Should Attend:
You should attend this webinar if you want to build good relationships and loyalty with your suppliers so that they're easy to work with and help you produce a high-quality, compliant product.
- Skill Level: Novice, Intermediate , Expert
The objective is to give quality assurance professionals the language and communication skills they need to help them improve their relationships with their suppliers. This will reduce the friction in these relationships and lead to greater cooperation, collaboration, and ultimately more excellent quality and compliance.