How to Be Persuasive When Talking Quality Across Your Organization


16:00 - 17:30


Jun 22 2022



Learning Type

Free Live Webinar



Have you ever been frustrated with trying to motivate everyone to embrace quality in your organization?

Are you tired of being stressed over having difficult conversations with people who see you as someone who has a “policing” role within the organization?

Then, this webinar is for you!

Because you fully understand how inadequate communication in the pharmaceutical industry can severely impact the quality management system, leading to poor quality product non-conformances and product recalls.

By joining the webinar, you will learn tips and strategies for talking to people from the top to the bottom of an organization about the quality management system with advice on developing a quality culture within your organization.

You will also discover how to use plainer language to have quality conversations so that everyone understands you and is motivated to adopt a quality mindset. As a result, you’ll become instrumental in positioning your organization at a competitive advantage by influencing how everyone thinks and acts.



  • employees have a better understanding of the importance of a quality system and how it applies to them and their role;
  • the top management understands how a well-managed quality system leads directly to larger organizational goals and visions and is motivated to adopt and show a quality mindset;
  • Who Should Attend:

    Quality and regulatory affairs professionals in all ranks.

  • Skill Level: Novice, Intermediate , Expert
  • Topics:

    Culture of Quality

    • What is it?
    • Why is it important? – people, safety, cost, and time
    • How do we talk to people in a way that helps us create it and support it?

    Talking to the Top

    • Showing you have a deep understanding of your organization and the corporate visions and goals
    • Explaining quality to the top management – Tying the quality system to the CEO’s main concerns
      • Money, Reputation, Happy Customers
    • Helping top management see the wisdom of leading with a quality mindset

    Talking to the Others

    • Defining quality and giving ownership of quality to every employee
    • Establish open lines of communication so that all employees are proactive in discussing quality with you (and with others) throughout the organization
    • Strategies for employee engagement
    • Tips on how to approach difficult conversations


    During the Q&A, you will be able to ask Lesley questions on any aspect of communication.




The Qualifyze mission is to build the trust layer for global supply chains by creating a digitally connected ecosystem. They operate the first online platform for GxP audits that connects pharma companies, suppliers, and auditors.

Additional Partners

Lesley Worthington Consulting
Lesley Worthington Consulting

What people are saying

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Event Registration

Local Time

  • Timezone: America/Los_Angeles
  • Date: Jun 22 2022
  • Time: 07:00 - 08:30

*Please double-check the correctness of the information, such as email and full name. It is used for providing personal access link and issuing the certificate of attendance. Changes to names on the certificate won’t be possible after issuing.

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If you attend the live session you will get a digital certificate of attendance emailed to you within 7-working days. 

Yes, our event partners will email you the event recording within several weeks. 

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