How to Get Supplier Cooperation With the Help of Good Communication [Replay]

This webinar will discuss the common challenges with suppliers and why we must overcome them to ensure we continue to meet our quality commitments.

These challenges include:

• misunderstands and misinterpretations of instructions and agreements;
• trouble getting information from them;
• a lack of understanding of your quality obligations as it relates to them;
• avoidance; lack of transparency.

You will learn why these challenges are so problematic for quality management, ultimately impacting the quality of our product, compliance, customer satisfaction, and business success.

Our speaker, Lesley Worthington, will give you some techniques and insights into approaching these relationships, what to think about, and even what to say to get these relationships working for you and not against you.

After this webinar, you will know how to communicate effectively with your suppliers, manage them well, stay compliant, produce a high-quality product, and ultimately give yourself a competitive advantage.